Privacy Policy

Vision Living is dedicated to ensuring the privacy of our customers and have implemented stringent security measures and procedures, so you can rest assured that any details you submit online remain secure.

Under no circumstances do we divulge any customer's personal information obtained via our website to any third party.

User Profile

When placing an order and/or registering with Vision Living, we are required to obtain pertinent information regarding yourself and your delivery destination. These details include your name, home address, email address and phone number - we will also require the delivery address for your parcel, should it differ to your home address. This information is stored securely on our web server and is collected only to help us serve you better with any enquiries you may have. As stated above, under no circumstances will we divulge your personal details to any third party.

Data Use

Statistical information regarding sales or page visits obtained through customer sessions may be used internally for marketing purposes, or at our discretion forwarded to reputable third parties. This information is collated from the amassed data available on our databases and contains no personal information relating to our customers.

Cookies

The Vision Living website utilises and stores cookies on your computer to record an id we use to identify your session, so we know what's in your shopping basket and whether you need to be charged GST - this information is vital for our online shopping process. Cookies are used for this purpose only and are in no way a detriment to your PC or online shopping experience.

Credit Card Information

Your security is of utmost importance to us at Vision Living and we implement industry standard security precautions to ensure credit card details submitted online are protected from unauthorized parties.

No credit card details are stored on our server and can never be retrieved or viewed by our staff in full.

Vision Living uses the Eway Payment Gateway for its online credit card transactions. Eway processes online credit card transactions for thousands of Australian merchants, providing a safe and secure means of collecting payments via the Internet.

• All online credit card transactions performed on this site using the Eway gateway are secured payments.
• Payments are fully automated with an immediate response.
• Your complete credit card number cannot be viewed by Vision Living or any outside party.
• All transactions are performed under 256 Bit SSL Certificate.
• All transaction data is encrypted for storage within Eways bank-grade data centre, further protecting your credit card data.
• Eway is an authorised third party processor for all the major Australian banks.
• Eway at no time touches your funds; all monies are directly transferred from your credit card to the merchant account held by Vision Living.

For more information about Eway and online credit card payments, please visit www.eway.com.au